Careers at KCAV

Audio-Visual (AV) Installation Technician II

– Columbia, MO

KCAV is a family owned, rapidly growing audio-visual equipment installation and service company with 70+ employees in KS, MO, NE and in remote locations. 

We are hiring a mid-level technician in Columbia, Missouri. Installation Technicians are responsible for installation of AV systems and performing general labor as assigned at customer job locations. Local and regional travel will be required for this position. This is a mid-level technician role for someone who has prior AV installation experience.

Job Type: Full-Time
Schedule: 8 hour shift
Work Location: In-person

Ideal Candidates:

• Have 1 year of audio-visual (AV) commercial installation
• Be able to complete structured cabling projects (pulling, terminations, testing)
• Can read engineering drawings/specification sheets and/or lead small to mid-level installation projects without control/Audio DSP
• Have a valid driver/license and acceptable driving record
• Huge plus (but not required) if you are CTS certified, have familiarity with audio configuration, and/or have experience with control systems like Crestron or Extron
• Selected candidate must be able to pass a background check (including pre-employment drug screening) and have a high school diploma or equivalent

We provide all the tools and training you will need, if you can provide an eagerness to learn, a solid mechanical aptitude, and an ability to problem solve and work independently.

KCAV offers PTO, paid holidays, a relaxed, flexible work environment, and a comprehensive benefits package including subsidized medical/dental/vision insurance, company paid life and short-term disability, 401(K) with company match, and profit-sharing.

KCAV is an Equal Opportunity Employer and a drug free workplace.

Audio-Visual (AV) Installation Technician II

– Kansas City, MO

KCAV is a family owned, rapidly growing audio-visual equipment installation and service company with 70+ employees in KS, MO, NE and in remote locations. 

We are hiring a mid-level technician in Kansas City, Missouri. Installation Technicians are responsible for installation of AV systems and performing general labor as assigned at customer job locations. Local and regional travel will be required for this position. This is a mid-level technician role for someone who has prior AV installation experience.

Job Type: Full-Time
Schedule: 8 hour shift
Work Location: In-person

Ideal Candidates:

• Be able to complete structured cabling projects (pulling, terminations, testing)
• Can read engineering drawings/specification sheets and/or lead small to mid-level installation projects without control/Audio DSP
• Have a valid driver/license and acceptable driving record
• Huge plus (but not required) if you are CTS certified, have familiarity with audio configuration, and/or have experience with control systems like Crestron or Extron
• Selected candidate must be able to pass a background check (including pre-employment drug screening) and have a high school diploma or equivalent

We provide all the tools and training you will need, if you can provide an eagerness to learn, a solid mechanical aptitude, and an ability to problem solve and work independently.

KCAV offers PTO, paid holidays, a relaxed, flexible work environment, and a comprehensive benefits package including subsidized medical/dental/vision insurance, company paid life and short-term disability, 401(K) with company match, and profit-sharing.

KCAV is an Equal Opportunity Employer and a drug free workplace.

Operations Specialist

– Kansas City, MO

KCAV is a family owned, rapidly growing audio-visual equipment installation and service company with 70+ employees in KS, MO, NE and in remote locations. 

Perform a variety of administrative and customer service duties to support and assist Project Managers and the Operations Team.

Job Type: Full-Time
Pay: $20.00 - $24.00 per hour
Schedule: 8 hour shift, Monday-Friday
Work Location: In-person

Essential Responsibilities:

• Assign Project Manager to each new project created
• Create purchase orders for any subcontractors used on a project
• Create/Assist in internal change orders for projects as directed by Project Managers
• Create/Assist in customer change orders for projects as directed by Project Managers
• Track materials and provide Project Managers with Estimated Ship Dates on all outstanding product not received
• Update Request Dates on all product not received on projects as updates are received from vendors
• Create new Master numbers for new products as needed in Q360
• Support Project Managers as requested on updating projects in Q360
• Perform a variety of administrative duties to support the Project Managers and the Operations Team
• Actively participate in personal and professional development opportunities offered by KCAV to maintain knowledge of current and new KCAV/industry technologies
• Comply with KCAV operating policies, practices, and procedures
• Adhere to all safety rules, procedures and policies and report all unsafe conditions/injuries to the Director of Operations immediately
• Maintain a professional image including in appearance, attitude and communication with customers, co-workers, and members of the public as outlined in company manual while representing KCAV
• Regular and consistent attendance is required
• Bid Submission (Pre-sale)
• Bid Documentation (Post-sale)
• Prevailing Wage setup
• Consumables Purchasing
• Engineered Services Trello Calendar
• Manage Box Deposit Projects
• Pre-Sale Engineer PO Creation
• Other projects and duties as assigned

Qualifications:

• High school diploma or equivalent is required
• 1+ years of administrative support, customer service and/or data entry experience
• Excellent computer skills including proficiency with Microsoft Office Suite and prior experience in Q360 is preferred but is not required
• Ability to operate all standard office equipment – fax/copier/printers, etc.
• Must have excellent verbal and written communication skills in English
• Must have excellent organizational skills and a high attention to detail while working independently
• Must be able to pass a background check (including pre-employment drug screening)

Work Environment/Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Requirements: Light physical activity is required on a regular basis including lifting, reaching for, pulling and carrying up to 15 pounds, reaching with arms and hands, and using hands and fingers to type. Sitting for long periods of time, standing, walking and climbing stairs are required regularly.

Work Environment: The work environment is normally an indoor, climate-controlled office, but could occasionally include a warehouse. Noise levels are usually low.

KCAV offers PTO, paid holidays, a relaxed, flexible work environment, and a comprehensive benefits package including subsidized medical/dental/vision insurance, company paid life and short-term disability, 401(K) with company match, and profit-sharing.

KCAV is an Equal Opportunity Employer and a drug free workplace.

Founded in 1953, Kansas City Audio-Visual (KCAV) creates engaging spaces to learn, work, and share by designing, installing, and supporting audio-visual and communication systems throughout the Midwest.

We have one Project Manager position open, based at the Kansas City, MO office. After on-site training is completed, both may be eligible for a hybrid arrangement. Local/regional travel throughout the home base metro area and the central Midwest will be required regularly. 

The Project Manager will plan, organize, direct, and control project activities required for effective management of assigned integrated audio-visual installation projects from startup to closeout for KCAV including:

• Provide information to applicable parties after determining labor and material requirements needed to complete project within the presented financial parameters to meet profitability goals
• Coordinate with Engineering Department on design and drafting phases of jobs
• Prepare the project installation plan, manage the job plans and specifications and prepare and implement job procedures
• Plan, schedule and forecast internal engineering and installation staff for assigned audio-visual installation projects, working closely with Installation Technician Foreman to schedule the job
• Manage subcontractors for the project including maintaining construction schedule, coordinating task scheduling with other trades, selecting subcontractors and monitoring performance of subcontractors
• Coordinate the procurement of materials, supplies and services and arrange for timely delivery to appropriate location
• Serve as central point of contact for project and prepare progress reports, and facilitate communication with all applicable parties on a regular and timely basis appropriate to the scope of project including preparing progress reports
• Maintain project records in Q360 and ensure the data is updated regularly so reports are current and accurate at all times

 What you will need:

• 5+ years of experience in project management and/or installation of audio-visual systems, or equivalent experience in a similar industry
• Demonstrated planning skills and demonstrated knowledge of installation operations
• Excellent computer skills including proficiency with Microsoft Office Suite; prior experience with Solutions Q360 preferred but not required
• Excellent verbal and written communication skills in English
• Ability to work independently without constant supervision
• A valid driver’s license and an acceptable driving record
• Ability to pass a background check (including pre-employment drug screening)

KCAV offers PTO, paid holidays, a flexible work environment, and a comprehensive benefits package, including subsidized medical/dental/vision insurance, company paid life and short-term disability, 401(K) with company match, and profit-sharing.

KCAV is an Equal Opportunity Employer and a drug free workplace.

Sales Associate

– St. Louis, MO

KCAV is a family owned, rapidly growing audio-visual equipment installation and service company with 70+ employees in KS, MO, NE and in remote locations. 

As a result of our continued growth, KCAV is looking for an Audio-Visual Sales Associate for our St. Louis office whose attitude, skills, and work ethic embody our core value of being “committed to client success”. Our sales associates are bright, team-oriented, and focused on serving our clients. They would rather be meeting with potential leads and customers instead of sitting at a desk. We provide the operational and inside sales support so that you can focus on what you do best: building relationships with both existing and new customers. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed.

Job Type: Full-Time
Schedule: 8 hour shift
Work Location: Remote

Responsibilities

• Work with experienced sales team to develop and build relationships with both existing and prospective clients.
• Create professional written proposals and quotations for our clients.
• Clearly communicate audio-visual solutions that best fit our clients’ needs.
• Interact with different departments (Purchasing, Service, Project Management, etc.) within KCAV
• Prepare clear written communications with clients and staff regarding project scopes and deliverables.
• Coordinate strategic sales plans with Sales Manager to grow KCAV’s business
• Enter activities, quotes, and other information into CRM software.
• Work closely with current sales staff to develop skills and gain experience.

Are we a fit for you?

• Our employees enthusiastically embrace the company culture; applicants who merely want to punch in their timecards everyday are not what we are seeking.
• Our most successful sales associates can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help.
• You’re a potential fit if you have strong verbal and written communication skills, and can be the face of our company to our clients.

What experience do you need to have?

• Education: Associates degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
• Sales Experience: Though not required, the perfect candidate has at least one year of experience in technology-based, outside sales.
• Customer Service Experience: A must! We are obsessed with satisfying our clients, and we need someone who can take care of them.
• Superior Communication Skills Are Essential: You will be working and communicating with clients, and different departments within the company. Lines of communication must be clear, concise, and open, in order for the process to run smoothly.
• AV and or IT Networking: Knowledge of the industry is preferred, as you will be selling our AV services to clients. However, it is not required to get the job done.
• While not required, the ideal candidate will have experience selling into at least one of the following markets: corporate/commercial, K-12, and/or higher-education.

KCAV offers PTO, paid holidays, a relaxed, flexible work environment, and a comprehensive benefits package including subsidized medical/dental/vision insurance, company paid life and short-term disability, 401(K) with company match, and profit-sharing.

KCAV is an Equal Opportunity Employer and a drug free workplace.

Senior Engineer

– Kansas City, MO

KCAV is a family owned, rapidly growing audio-visual equipment installation and service company with 70+ employees in KS, MO, NE and in remote locations. 

We are currently seeking to fill a Senior Engineer position in Kansas City. Desirable candidates are able to work independently and as part of a team, with limited supervision at times, and are highly organized and hard working.

In this position, you will serve as the technical representative for KCAV to our customers and their corresponding teams. You will be responsible for reviewing and refining bills of materials to ensure that the parts will create a fully functional system in accordance with the scope of work. You will be responsible for working with our drafting team to develop full AV drawing packages that communicate all infrastructure requirements and system configurations to the project team, both internally and externally.

Job Type: Full-Time
Pay: Competitive pay commensurate with experience
Schedule: Monday to Friday
Work Location: In-person

REQUIREMENTS:

• Overseeing the Development of AV Architectural Drawings, System Flows, Cable/Conduit Risers, Product Detail pages
• Reviewing and refining Bills of Material
• Communicating Infrastructure and architectural requirements
• Communicating System implementation plans to installation teams
• Communicating AV Networking requirements to Client’s Network teams
• Facilitating the quality of the deliverables
• Attaining and maintain manufacturer and industry related certifications as required
• Able to obtain CTS-D within one year of employment
• Operate and manage in accordance with all company rules and policies
• Design and Project Engineering experience
• Senior level of technical knowledge on audio visual products and infrastructure
• Strong understanding of networking as it pertains to AV
• Full Understanding of and experience with project technical documents:
  • Engineering/Architectural drawings
  • Project Schedules
  • Ability to meet project deadline dates

• AutoCAD review and editing experience
• Identifying and developing Change Orders
• The ability to communicate with employees and customers with varying personalities
• The ability to multitask with excellent organizational and time management skills
• The ability to organize and facilitate staff workload in accordance with project requirements
• The ability to problem solve and manage responsibilities with minimal supervision
• The ability to conduct a business meeting, present to an audience and conduct solution training
• Skills and understanding of commercial building construction
• Ability to conduct presale off-site meetings and craft a workable scope of work from sales reps direction

REQUIRED CERTIFICATIONS & COURSES:

• AVIXA CTS-D Certification within one year of employment

QUALIFICATIONS:

• Building and cultivating relationships, utilizing a consultative approach
• High standard of personal integrity & professionalism
• Proficient with Microsoft Office (Teams, Word, Excel)
• Experience with Q360 is preferred but not required
• Excellent organizational, time management and communication and presentation skills
• Excellent motivation, follow-up, documentation, prioritization, customer service and multitasking skills.
• Must have creative can-do attitude, a strong work ethic and the ability to work well with others and build relationships with employees and customers with varying personalities.
• Expert experience with K-12/Higher Ed/commercial Audio-Visual Systems that include:
  • AV Networking + Topology
  • Large flat screen displays
  • Speakers
  • Audio DSPs
  • Matrix mixers/switchers
  • Soft-Codec Systems
  • Video conferencing codecs
  • Custom control systems
  • Projectors

• Familiar with commercial construction practices
• Driver’s License and a safe driving record as defined by our insurance company
• 5 plus years of experience with architecting and implementing Audio Visual technology preferred, not required
• Other duties and special projects as assigned

KCAV offers PTO, paid holidays, a relaxed, flexible work environment, and a comprehensive benefits package including subsidized medical/dental/vision insurance, company paid life and short-term disability, 401(K) with company match, and profit-sharing.

KCAV is an Equal Opportunity Employer and a drug free workplace.