KCAV Service Options
The KCAV Service Team offers "peace-of-mind" support in the way of project workmanship warranties and prepaid service contracts that will allow you to maximize the utilization of your new technologies. In addition, we offer three levels of hourly service, in order to address a full range of situations that require timely, high-quality service of our clients' AV systems.
Standard-Level: (Mon-Fri, 8 am-5 pm CST)
Standard-level service requires a minimum of two business days' advance notice for scheduling purposes. While KCAV will make every effort to perform standard service sooner than two days from the client's request, this will not always be possible.
Priority-Level (Mon-Fri, 8 am-5 pm CST)
Priority-level service will be performed with less than two business days' advance notice. This service level is designed for time-sensitive service needs which do not allow for two or more business days' advance notice.
After-Hours (Federal Holidays & hours outside of Mon-Fri, 8 am-5 pm CST)
After-hours service is designed for service needs which cannot be addressed during standard business hours.
To request service from our Service team, fill out the form below. Our team will be in touch as soon as possible.